Frequently Asked Questions
Common questions about consigning with SebastianCharles Auctions, bidding in our sales, estate liquidation, appraisals, payment terms, and shipping. If your question isn't answered here, our team is happy to help directly.
Consignment Questions
What is a consignment?
A consignment refers to the arrangement where you, the consignor, provide items for us to sell through SebastianCharles Auctions. We take possession of the items and sell them on your behalf, taking a commission from the final sale price.
When can I submit my item for consignment?
You can submit a consignment inquiry at any time through our website. Our Auctioneer will discuss timeframes, auction lots, and values before items are posted for auction. Visit the Get an Estimate section of our website to get started.
Is there a consignment fee?
Consignment fees vary depending on the items. Reach out and we're happy to provide a commission structure based on your collection.
When will I receive payment for my sold items?
Consignor checks will be sent out 3–4 weeks after auction close.
Is it free to request an estimate online?
Yes! SebastianCharles offers free estimates through our website.
How long does it take to receive an estimate?
Once the Get an Estimate form is submitted, our auctioneer will respond within 1–3 business days.
Do I need to schedule a consignment appointment?
The first step is to visit the Get an Estimate section of our website and submit the requested information. Any in-person appointments will be scheduled during this communication.
How do I submit an item for consignment?
Please visit the Get an Estimate section of our website, where you will find a video and form to begin the consignment process.
Bidding Questions
How do I setup an account?
Beneath every auction you'll find a "Register Now" button. There is also a sign-up option in the auction portal in the upper right corner.
Who can I contact if I have a question about an item/lot?
If you have a question about a specific item or lot, please call 612-280-1377 to speak with our auctioneer, or email us at bid@sebastiancharles.com.
Do you accept phone bids?
Yes! Please call 612-280-1377 or email bid@sebastiancharles.com to register.
Can I see the items/lots in person before a sale?
If you wish to view items before the sale is live, please call 612-280-1377 to schedule an appointment.
What is pre-bidding?
Pre-bidding refers to bids placed before the auction goes live. The pre-bidding period starts a couple of weeks before the auction date, and all placed bids are considered when the live bidding starts.
What is a buyer's premium?
A buyer's premium refers to a percentage that is added to the hammer price on winning lots; this percentage is declared on each invoice.
Post-Auction Questions
What are the next steps after winning a lot?
Once the auction has closed, you will receive a payable invoice via email. You can pay online or call 612-280-1377 to pay over the phone. If you are local, or plan to be in the area, you may arrange payment and pickup by calling 612-280-1377 and scheduling an appointment. Please note: invoices over $4,000 must be paid via wire transfer, check, or Zelle.
Do I need to make an appointment to pick up my sale item(s)?
Yes, please call 612-280-1377 or email bid@sebastiancharles.com to arrange a pickup time.
Can I pay over the phone?
Yes! Please call 612-280-1377 and a member of our team can assist you with payment.
Can a third party pick up my item(s) after sale?
Please call 612-280-1377 to authorize a third-party pickup.
Can SebastianCharles ship my items in-house?
SebastianCharles is able to ship coins, jewelry, and sterling silver.
Interested in Consigning With Us?
Whether you're consigning individual pieces or looking for our Estate Buying Services, get a free quote today — request a free estimate or read about our estate buying services.